Price is an important part of any insurance decision, but there is more to a car insurance company than its premiums. We analyzed rates, but also surveyed more than 9,500 consumers to learn how satisfied they are with their car insurance providers.
That feedback, along with data we analyzed from other sources, helped us identify the top 10 insurers in 2023. Which of them is right for you depends on what you are looking for in a car insurance company.
Key Points
USAA, the company that topped last year’s list, is No. 1 again in our 2023 rating of the best car insurance companies
American Family, No. 2 overall this year, moved up eight places in the rating compared to 2022
State Farm is No. 3 in the rating, while Geico and Nationwide are tied at No. 4
USAA holds the top spot in our rating of the Best Car Insurance Companies of 2023. The company’s policies, however, are only available to the military community, which includes active-duty personnel, veterans, and their spouses and children.
For those who don’t qualify for a USAA policy, our analysis found that American Family is the best overall option for car insurance. The insurer is No. 2 in our rating of the best car insurance companies, and ranks no lower than third in any of the subcategories we researched. State Farm is No. 3 in our overall rating, while Geico and Nationwide are tied at No. 4.
Our rating is intended to help consumers find a policy that suits them based on what they value in an auto insurer. We studied prices to give motorists a rough idea of what insurers charge based on factors such as driving history, age, credit history, and a customer’s desired level of coverage.
We also asked consumers to tell us how these companies perform in categories like customer service, claims handling, and customer loyalty to help drivers choose an insurance experience that’s a good fit for them.
Our rating is a good place to start. But we remind consumers that the best way to choose the right insurance policy is to shop around, learn what multiple insurers have to offer, and compare quotes.
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